Privacy Policy

Our Commitment

We are dedicated to protecting your personal data and ensuring that our data practices meet all applicable Indian laws and standards. This policy explains in detail how we collect, use, and safeguard your information. We operate with full transparency and a strong commitment to user privacy. Our goal is to maintain your trust through responsible data management.

Automated Data Collection

Our website collects technical data automatically, including your IP address, browser details, device type, and timestamps of your visits. This process is designed to improve site performance and user experience. Automated systems ensure that data is collected accurately and efficiently. These measures enable us to serve you better while safeguarding your privacy.

Voluntary Data Submission

When you fill out forms on our website, such as for registration or inquiries, we collect additional personal information like your name, email, and phone number. This information is used to enhance your experience and provide tailored services. We take care to collect only the data necessary for our operational needs. The process is secure and transparent, ensuring your trust is maintained.

Purpose of Data Use

The data we collect is used to personalise your experience, improve site functionality, and offer prompt customer support. It is also used for internal analytics and to comply with legal obligations. Our focus is on utilising your data only for legitimate and beneficial purposes. Every processing activity is conducted with your best interests in mind.

Legal and Regulatory Compliance

We conduct all data processing activities in strict adherence to the IT Act, 2000 and related Indian data protection regulations. Our practices ensure that your data is handled lawfully and ethically. Your continued use of the site confirms your acceptance of our compliant practices. We regularly review our processes to meet evolving legal standards.

Data Security Protocols

We use advanced security measures, such as encryption and secure data storage, to protect your personal information from unauthorised access. Our systems are routinely monitored and updated to counter emerging threats. Access to your data is strictly controlled and limited to authorised personnel. Despite our efforts, no system is completely impervious, and you assume the risk of online usage.

Cookie and Tracking Practices

Our website employs cookies and tracking technologies to monitor user behavior and remember your preferences. These tools help us deliver a more personalised and efficient user experience. You have the ability to manage or disable cookies via your browser settings. However, disabling these may impact certain features of the site.

User Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. We are committed to responding to such requests promptly and in accordance with Indian law. Your rights are central to our commitment to transparency and privacy. Please contact our support team for any data-related inquiries.

Third-Party Sharing

Your personal information is only shared with trusted third-party providers necessary for our site’s operations or as mandated by law. All third parties are contractually required to maintain strict confidentiality. We ensure that any data sharing is minimal and secure. Your data is never sold or misused for unauthorized purposes.

Data Retention and Disposal

We retain your data only for as long as it is needed to fulfil the purposes for which it was collected. After this period, your data is either securely deleted or anonymised to protect your privacy. Our retention practices are regularly reviewed to ensure they meet legal and operational requirements. This process is integral to our commitment to responsible data management.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The most current version will always be available on our website. Continued use of the site indicates your acceptance of the updated policy. We encourage you to review the policy regularly for any changes.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact our Data Protection Team through our “Contact Us” page. We are committed to addressing your queries with prompt and detailed responses. Your satisfaction and trust are of utmost importance to us. Open communication is key to maintaining a secure and transparent environment.